The UNICOM Intelligence suite of products helps survey and market researchers gain a deeper understanding of people's attitudes, preferences and opinions. These products help you through the entire research process--from survey design and data collection to data management and clear, timely reporting. Available for on-cloud or on-premise deployment, the UNICOM Intelligence suite enables you to author and manage surveys in a variety of forms--paper, telephone and online--to learn what drives the behavior of your customers, prospects, and employees. It is a single platform for all your needs:
UNICOM Intelligence empowers survey and market researchers in commercial, educational, and government organizations to deploy surveys in any mode:
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UNICOM Intelligence Author, with its intuitive GUI and intelligent wizards, makes it easy to create simple or complex surveys. It enables marketers and survey professionals to incorporate routings and logic that encourage respondents to complete the survey. A survey created with UNICOM Intelligence Author can be deployed in any mode and in any language.
UNICOM Intelligence Author includes capabilities to help you:
Gain a guided approach to survey excellence
Use a methodology to suit all surveys
Collaborate and share efficiencies
UNICOM Intelligence Professional is a development environment for creating unique and sophisticated surveys. It offers a powerful, survey scripting language, based on Microsoft® technology, for creating surveys of any type or level of complexity for deployment through any channel and in any language.
UNICOM Intelligence Professional provides capabilities to help you:
Gain advanced survey creation capabilities
Build surveys with complex logic and routings
Work collaboratively and efficiently
UNICOM Intelligence Data Entry helps you create surveys and capture survey responses accurately and efficiently. It combines the capabilities of two products, UNICOM Intelligence Author and UNICOM Intelligence Interviewer, to minimize errors and improve the productivity of survey research.
UNICOM Intelligence Data Entry includes capabilities to help you:
Improve the accuracy and efficiency of survey research
Create surveys with UNICOM Intelligence Author
Capture responses with UNICOM Intelligence Interviewer
The UNICOM Intelligence Data Model supports the survey research lifecycle from authoring through data collection and reporting. It provides resources, methodologies and technical guidance to help you manage and customize your survey research projects.
The UNICOM Intelligence Data Model provides capabilities to help you:
Customize and manage survey research
Get specialized guidance
Access resources and documentation
UNICOM Intelligence Interviewer - Offline lets you augment your online or phone-based research with face-to-face interviews. It helps you conduct in-person interviews through mobile devices such as laptops and tablets, and then captures and centrally manages the results with or without an internet connection.
UNICOM Intelligence Interviewer - Offline includes capabilities to help you:
Take your survey to the participant
Gain new flexibility and ease of use
Make better use of your interviewers' time and skills
UNICOM Intelligence Interviewer - Paper is a comprehensive solution for formatting paper questionnaires for scanning and keyboard data entry. It enables you to quickly create, format and edit professional-looking paper questionnaires within Microsoft® Word. Create designs for both keyboard-based data entry systems and scanning-based systems, and use them across multi-ple projects with minimal editing.
With UNICOM Intelligence Interviewer - Paper you can:
Customize survey look and layout
Save time and increase accuracy
Provide flexible response options
Deliver timely results
UNICOM Intelligence Interviewer - Phone makes it easy to conduct high-quality, cost-effective global research. It is designed to increase the productivity of actual or virtual call centers, helping to reduce the costs of phone surveys while boosting response rates and increasing scale.
UNICOM Intelligence Interviewer - Phone includes these features:
Multi‑modal interviewing
Survey and interview management
Oversight and performance management
Customizable, scalable and secure installation
Analysis and reporting
Predictive dialing
UNICOM Intelligence Professional is a complete set of tools that supports the building of automated survey research processes. It includes an integrated development environment (IDE) that enables you to create, edit, run and debug UNICOM Intelligence scripts. In addition, UNICOM Intelligence Professional also allows you to create scripts that perform various data management tasks.
UNICOM Intelligence Professional has features to help you:
Use advanced functionality to create effective surveys
When used in combination with UNICOM Intelligence Author you can:
Streamline your reporting process to share your insights more efficiently
When used in combination with UNICOM Intelligence Reporter you can:
UNICOM Intelligence Remote Admin works with UNICOM Intelligence Interviewer Desktop to help you manage your offline interviewers and projects and track data synchronization. The powerful UNICOM Intelligence Interviewer - Server security model ensures that your interviewers get the right projects and you get the most current data.
UNICOM Intelligence Remote Admin enables you to:
UNICOM Intelligence Reporter is a versatile reporting and visualization solution that enables you to gain the most value from customer feedback and survey research. Simple and intuitive to use, it is designed for information consumers and survey researchers who are interested in interactive reporting and determining key insights from survey data.
UNICOM Intelligence Reporter has features to help you:
Create insightful, interactive reports on survey data
Deliver insights across the enterprise
See survey results your way
Publish and present results that make an impact
Use in online or desktop environments
Obtain deeper insights through integration
The UNICOM Intelligence Reporter - Developer Kit increases your organization's efficiency by running scripting and data management tasks on a server. With this solution, you can automate data manipulation and report creation so that data collected this morning can be available to managers and executives in time for an afternoon conference.
With the UNICOM Intelligence Reporter - Developer Kit you can:
UNICOM Intelligence Professional enables you to fully streamline the creation of highly customized reports. It has a powerful scripting engine to help you perform sophisticated data manipulation and distribute table definitions to executives who may not have the time to construct their own tabulations. You can then hide or rearrange table elements to suit the executives' unique information requirements.
UNICOM Intelligence Professional enables you to:
Perform sophisticated data management
Automate and schedule your reporting routines
With UNICOM Intelligence Reporter - Publisher you can publish interactive reports easily and share them with other stakeholders who need to view the results in an online environment. This solution is designed for survey researchers and their information consumers. You can use role-based access to ensure that key reports and data files are protected.
UNICOM Intelligence Reporter - Publisher has features to help you:
UNICOM Intelligence Interviewer - Web provides a complete set of tools for conducting low-cost web surveys quickly and efficiently. With this versatile software, you can capture the attention of potential respondents and provide the options they prefer to ensure that they complete your survey accurately.
UNICOM Intelligence Interviewer - Web has features to help you:
Simplify the survey process
Manage survey projects from start to finish
Create visually appealing and compelling questionnaires
Experience power and flexibility at every stage of the survey cycle
Do you need help with an online data collection project? Does your organization conduct a handful of online surveys, or experience a "feast or famine" survey workload? Or perhaps you have a limited infrastructure, or insufficient people to manage your online surveys effectively.
If any of these scenarios sounds familiar, you might consider outsourcing your online projects to save time, minimize in-house resources and maximize the benefits of online data collection.
You provide a questionnaire and UNICOM Intelligence Online Services gives you the survey results.
The UNICOM Intelligence Survey Hosting solution offers a fully outsourced online data collection capability that delivers all that you need to conduct online data collection. The full range of services includes hosting your online survey or form.
You can use your own sample or UNICOM Intelligence Online Services can provide one for you, and the expert staff, who include a Research Account Manager individually assigned to your project, will provide the project management and programming services.
The hosting solution has been designed to provide a comprehensive online service that meets your needs. It offers:
UNICOM Intelligence Online Services has served the needs of clients for more than 40 years, and understands every step of the online data collection process.
You can save time and conserve in-house resources by outsourcing your online projects to UNICOM Intelligence Survey Hosting.
Just provide your questionnaire or form and UNICOM Intelligence Online Services will give you the results--with no monthly fees or hidden charges.
UNICOM Intelligence - Quantum is a highly sophisticated and flexible tool-set designed to simplify the process of obtaining useful information from a set of questionnaires. Quantum offers a very flexible programming language which performs a variety of tasks including, but not limited to, the following: